Defects appeared following work at an individual’s home. Since the latter was unable to win the case with the company, MINERVA intervened as a legal assistant in order to bring the mediation to a successful conclusion.
Our mission consisted of drafting a pre-litigation letter reminding the contractor of his obligations and highlighting his failures and construction defects.
The purpose of this letter was to attempt a mediation between the various parties involved. As soon as the company received the letter, we contacted them by phone to start a dialogue.
An amicable solution was finally found and a financial compensation accepted. MINERVA has taken charge of the drafting of the agreement protocol between the two parties.